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HOME/CUSTOMER SERVICE/RETURN/EXCHANGE
RETURNS,REPLACEMENTS & EXCHANGES
Principles and procedure of return: With the exception of certain specialty items and/or customized items, you may return any product ordered on the Website for exact replacement or refund within seven (7) calendar days from the delivery date subject the terms and limitations set out below. Returned products must be in their perfectly saleable, original condition and if applicable, packaging, together with their purchase invoice or a copy in the case of a partial return.51 E JOHN has sole discretion in determining whether the products purchased via the Website are in original condition when returned. Contact Customer Service to request a return or exact replacement. Customer Service will provide instructions to complete your return.All returns will be shipped to the following address:
RETURNS,REPLACEMENTS & EXCHANGES
Principles and procedure of return: With the exception of certain specialty items and/or customized items, you may return any product ordered on the Website for exact replacement or refund within seven (7) calendar days from the delivery date subject the terms and limitations set out below. Returned products must be in their perfectly saleable, original condition and if applicable, packaging, together with their purchase invoice or a copy in the case of a partial return.51 E JOHN has sole discretion in determining whether the products purchased via the Website are in original condition when returned. Contact Customer Service to request a return or exact replacement. Customer Service will provide instructions to complete your return.All returns will be shipped to the following address:
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